• OpenAccess
    • List of Articles Covid-19

      • Open Access Article

        1 - Augmented Reality Technology: A Novel Marketing Tool in Tourism Industry
        niloufar hadianfar
        Introduction: Many businesses were challenged by the outbreak of the Covid-19 pandemic in early 2020 worldwide. Meanwhile, the tourism industry was among those industries that were affected the most by the pandemic, suffering huge losses economically. Therefore, conside More
        Introduction: Many businesses were challenged by the outbreak of the Covid-19 pandemic in early 2020 worldwide. Meanwhile, the tourism industry was among those industries that were affected the most by the pandemic, suffering huge losses economically. Therefore, considering the restrictions imposed by governments on tourists’ travels to counter the spread of the virus, turning to virtual tourism can partially compensate for some of the losses incurred in this regard. Goal: Investigating the potential tourists' attitudes toward AR applications, their intention to use them in their future travels, and, similarly, their intention to recommend these applications to others. Methods: The required data were collected via online questionnaires using the convenient sampling method. The research questions were then analyzed via the SPSS software using a binominal test. Findings & Results: The results indicated the positive attitude of the respondents and their high willingness to use and recommend this application to others. Conclusion: The findings of the study suggested that the respondents had a positive attitude towards using AR-based applications and that they were willing to use them for their future travels. Moreover, it was found that they were ready to recommend such applications to others. Therefore, AR technology could be regarded as an opportunity for marketing managers of tourist destinations to use to maintain public awareness of their destinations’ brands during the lockdown imposed upon the outbreak of pandemics such as covid-19. Moreover, this new technology can help flourish tourist destinations by creating added value for tourists. Manuscript profile
      • Open Access Article

        2 - Investigating the effect of psychological capital on organizational resilience during the outbreak of Covid-19 (Case study: Mashhad hotels)
        davood ghorbanzadeh Javad Agha mohammadi
        The tourism industry has long been recognized as one of the most vulnerable industries to crises. Among the various sectors active in the tourism context, the hotel sector has been most affected by declining travel and accommodation rates during the Covid-19 pandemic. T More
        The tourism industry has long been recognized as one of the most vulnerable industries to crises. Among the various sectors active in the tourism context, the hotel sector has been most affected by declining travel and accommodation rates during the Covid-19 pandemic. To this end, in order to reduce the destructive effects of crises on the hotel sector, the literature introduces the concept of resilience. Therefore, the present study investigates the effect of psychological capital of hotel owners and managers on organizational resilience during the outbreak of Covid-19. The present research, in terms of practical purpose, the method of collecting data is survey data and considering the relationship between variables, correlation with emphasis on structural equation modeling. To understand the relationships of the conceptual model, this study collected data using a questionnaire that was distributed among 157 owners and managers of hotel and apartment hotels in Mashhad in a convenience method. The results of testing hypotheses using SPSS and SmartPLS 3.0 software indicate that the psychological capital of owners/managers of hotel can instil hope and optimism in the employees too and can help them to accept the reality and prepare for future contingencies. It also highlights the impact of owners/manager's life satisfaction on organizational resilience relationship stating that the levels of life satisfaction of owners and managers of hotel significantly influence the process of recovery of the business. This means that despite of adversities, resilient owners and managers would make efforts to get over the negativities of COVID-19 and try to get back to normal. Manuscript profile